In the
past 11 years, the total return rate was 1 unit in every 3,648 units
sold.
With
11 year manufacturing experience, Biokeystone quality has been superior over the industry
standard, which gives Biokeystone the power and confidence to accept any
return claims without asking your reason or requesting
pre-authorization.
Return
Policy
Any
Biokeystone items can be returned as your wish. You do not need to give
Biokey any explanation for your return. You do not need
pre-authorization for your return. Just simply send a notification email
to info@6mgel.com. The refund will
be sent to you as your request.
You
will obtain 100% refund of the item price for returns made in 30 days.
Warranty
Policy
For durable
items, such as gel chambers and combs, Biokeystone provides one full
year of warranty against defective materials and workmanship,
beginning on the date of purchase. Any defective durable item will be
repaired or replaced by Biokeystone without charge to customers.
The warranty is voided for any item that has been abused or
mistreated (not used or stored according to instructions provided with the item),
has been altered
physically, damaged accidentally, or accelerated material aging from abuse
or mistreatments.
Liability
Policy
All
Biokeystone instruments must be operated by trained personnel in accordance with normal or
specified safety precautions. Biokeystone shall not be held liable for loss, damage, expenses, consequential and
accidental damage of persons or properties resulting from use of its products.
Biokeystone expressly disclaims all other warranties, whether express, implied or
statutory.
